CircleEngage Privacy Notice
Last Updated: January 27, 2026

ReadyCareConnect Inc. dba CircleEngage and its affiliates and subsidiaries ("CircleEngage," "we," "us," or "our") respect your privacy. This Privacy Notice ("Notice") describes the processing of Personal Information (defined below) that is provided, collected, or disclosed while providing our products or services to you ("Services") and on the websites, applications, and online platforms that link to this Notice (collectively, "Site"). It also describes rights you may have under applicable laws. Please read this Notice carefully to understand our policies and practices regarding your Personal Information and how we will treat it. To access this Notice in an alternative downloadable format, please click here.

‍Personal Information We Collect
‍
‍We collect several categories of Personal Information from and about users of our Site and Services. "Personal Information" means information that uniquely identifies, relates to, describes, or is reasonably capable of being associated with or linked to you. The categories of Personal Information we collect may include:
‍
‍Contact Information – If you submit an inquiry, register for an account, or provide information on or through our Site or Services, we may collect your contact information including your name, mailing address, email address, and phone number.
‍
‍Commercial Information – If you submit an inquiry, or provide information on our Site or Services, we may collect commercial information including information about the plans you have shown interest in.
‍
‍Account Information – When using the Services, we may also collect information in connection with the administration of your account, such as your login credentials.
‍
‍Usage Information – When you use our Site and the Services, we may automatically record information, including your Internet Protocol address (IP Address), geolocation of your device, browser type, referring URLs (e.g., the website you visited before coming to our Site), domain names associated with your internet service provider, and any other information regarding your interaction with our Site or Services.
‍
‍Communication Information – We may collect Personal Information contained within your communications with us via email, chat functionality, social media, telephone, or otherwise, and in certain cases we may use third-party service providers to do so. Where permitted by applicable law, we may collect and maintain records of calls and chats with our agents, representatives, or employees via message, chat, post, or similar functionality.
‍
‍Health Information – If you use certain types of our Services, we may collect information about your health or medical condition, treatment, insurance coverage and healthcare preferences. In many circumstances, we will collect this information on behalf of a provider or health insurer. In such circumstances, please review the privacy practices of the applicable provider or health insurer.
‍
‍How We Collect Personal InformationDirectly From You – We collect Personal Information that you provide to us directly, for example, if you choose to contact us, request information from us, sign up to receive updates, or otherwise utilize our Site or Services.
‍
‍Through Online Tracking Technologies – We use cookies and similar technologies to collect Personal Information automatically as you navigate our Site. For additional information regarding our use of these technologies, see the Cookies and Tracking Technologies section below.

‍How We Use Personal Information
‍
‍To the extent permitted by applicable law, we use Personal Information:

‍To provide and personalize our Site and Services, such providing and personalizing our Services, providing customer service, maintaining or servicing accounts, verifying information, creating and maintaining business records, verifying eligibility, and undertaking or providing similar services.
‍
‍To optimize, improve, and maintain our Services, including understanding how users interact with our Services, gauging user interest in certain Services or Site functionality, and troubleshooting problems.
‍
‍For internal research and development, such as testing, verifying, and improving the quality of our Services or developing new ones.
‍
‍For marketing and advertising, including using your information to send you messages, notices, newsletters, surveys, promotions, or event invitations about our own or third parties' goods and services that may be of interest to you. This includes facilitating lead generation services, preparing and selling leads to insurance professionals who may contact you with product offers.
‍
‍We also use Personal Information to conduct interest-based advertising as discussed in the Cookies and Other Tracking Technologies section below.
‍
‍For communicating with you, such as responding to your questions and comments or notifying you of changes to our Site or Services.
‍
‍For legal, security, or safety reasons, such as protecting our and our users' safety, property, or rights; complying with legal requirements; enforcing our terms, conditions, and policies; detecting, preventing, and responding to security incidents; and protecting against malicious, deceptive, fraudulent, or illegal activity.
‍
‍As part of a corporate transaction, such as in connection with the sale of part or all of our assets or business, the acquisition of part or all of another business or another business' assets, or another corporate transaction, including bankruptcy.

‍To fulfill any other purpose for which you provide it, including purposes described when you provide the information or give your consent.

‍How We Disclose Personal Information

‍We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.We may disclose your Personal Information with your consent or in the following circumstances:

‍Affiliates and Subsidiaries – We may share Personal Information within our family of companies for their and our business and marketing purposes, including providing you with information about the Services we think may be of interest to you.
‍
‍Service Providers – We disclose your Personal Information with the service providers that we use to support our business, including but not limited to, data analytics providers, website hosting providers, and other technology providers. If you are applying for a job with us, this may include service providers such as background check providers and human resource providers.
‍
‍Business Partners – We may disclose Personal Information with trusted business partners. For example, we may disclose your Personal Information with a company whose products or services we think may be of interest to you or who we co-sponsor a promotion or service with.
‍
‍Insurance Agent Leads (Sale of Personal Information) – We sell leads containing your Personal Information to licensed insurance agents, brokers, and other insurance professionals. The information sold may include Contact Information (name, email address, phone number, mailing address), Commercial Information (details about insurance products and coverage you have shown interest in), and Health Information (information about your health conditions, medical treatment, insurance coverage, and healthcare preferences, where applicable). These insurance professionals may use your information to contact you directly to offer insurance products and services, for their own marketing purposes, and to facilitate sales of insurance products. By providing your information through our Site or Services, you acknowledge that we may sell your information for these purposes.
‍
‍Ad Tech Companies and Other Providers – We may share or make available limited Personal Information (such as a mobile device identifiers) with ad tech companies and other online service providers. When we share your Personal Information in this context, we follow applicable legal requirements, which may require that we provide opt-out rights or other individual rights.
‍
‍Legal Obligation or Safety Reasons – We may disclose Personal Information to a third party when we have a good faith belief that such disclosure of Personal Information is reasonably necessary to (a) satisfy or comply with any requirement of law, regulation, legal process, or enforceable governmental request, (b) enforce or investigate a potential violation of any agreement you have with us, (c) detect, prevent, or otherwise respond to fraud, security or technical concerns, (d) support auditing and compliance functions, or (e) protect the rights, property, or safety of CircleEngage, its employees and clients, or the public against harm.
‍
‍Merger or Change of Control – We may disclose Personal Information to third parties as necessary if we are involved in a merger, acquisition, or any other transaction involving a change of control in our business, including but not limited to, a bankruptcy or similar proceeding. Where legally required, we will give you notice prior to such disclosure.
‍
‍Other – We may disclose Personal Information to third parties when explicitly requested by or consented to by you, or for the purposes for which you disclosed the Personal Information to us as indicated at the time and point of the disclosure (or as was obvious at the time and point of disclosure).

‍Cookies and Other Tracking Technologies

‍We and our service providers may use cookies and similar technologies to collect usage and browser information about how you use our Site. The technologies we use for this automatic data collection may include cookies and web beacons that permit us to verify system and server integrity and generate statistics around the popularity of certain content. We process the information collected through such technologies, which may include or be combined with Personal Information, to help operate certain features of our Site, to enhance your experience through personalization, and to help us better understand the features of our Site that you and other users are most interested in.

‍Website Delivery and Appearance

‍We may use third party providers to enable certain customer interaction opportunities, content delivery (like audio or video), or other service capabilities. Examples include, but are not limited to, the following functionality:
‍
‍Content Delivery: We partner with service providers to host our Site and deliver specific content in support of our Services. For example, we partner with companies like YouTube to deliver specific content delivery like audio and video. For more information about how YouTube collects and uses your data, visit Google's Privacy Policy.
‍
‍Customer Interaction: We enhance our customer interactions by offering features like Google Maps to locate our Service locations, payment processors to facilitate online payments. Each of these offerings are governed by the terms, conditions, and policies of the underlying service provider. For example, please see Google Maps/Google Earth Terms of Service and Google's Privacy Policy for more information on how that feature operates.
‍
‍Chat-based Customer Support: We use a chat feature powered by a third-party to enable live customer service and technical support via our Site. When you engage in the live chat enabled by this service provider, we will automatically collect and share certain information (such as personal identifiers, usage information, and message content) with the vendor to provide the customer service and technical support enabled by the live chat tool.
‍
‍Website Analytics and Session Replay
‍
‍We use analytics and session replay services, that use cookies and other technologies that collect your Personal Information, to assist us with analyzing our Site traffic and site usage to optimize, maintain, and secure our Site and inform subsequent business decisions (including, e.g., advertising). These include, but are not limited to, the following third-party services:
‍
‍Google Analytics: To learn more about how Google uses data, visit Google's Privacy Policy and Google's page on "How Google uses data from sites or apps that use our services." You may download the Google Analytics Opt-out Browser Add-on for each web browser you use, but this does not prevent the use of other analytics tools. To learn more about Google Analytics cookies, visit Google Analytics Cookie Usage on Websites.

‍Cookie Choices
‍
‍To manage your preferences with respect to these technologies, you can:Block the collection and use of your information by online platforms and ad tech companies for the purpose of serving interest-based advertising by visiting the opt out pages of the self-regulatory programs of which those companies are members: National Advertising Initiative and Digital Advertising Alliance (or the European Interactive Digital Advertising Alliance, if you are located in the European Economic Area). Please note that even if you opt out of interest-based advertising, you may still see "contextual" ads which are based on the context of what you are looking at on the websites and pages you visit.Review and execute any provider-specific instructions to customize your preferences or opt-out of certain processing, including interest-based advertising, by third party service providers. For example, to opt-out of this type of advertising by Google, customize your ad preferences, or limit Google's collection or use of your data, visit Google's Safety Center and Google's Ad Settings and follow Google's personalized ad opt-out instructions. To opt out of advertising under Adobe Audience Manager, please follow Adobe's Experience Cloud opt-out instructions. Meta also offers an Ad Preferences center to customize your settings, as well as a Privacy Policy with additional information on how you can exercise your rights.

‍How Long We Keep Your Personal Information

‍We retain your information for as long as needed: (i) to conduct business with you; (ii) fulfill the purposes outlined in this policy; and (iii) to comply with our legal obligations, resolve disputes, and enforce any agreements.

Criteria we will use to determine how long to retain your Personal Information include the nature and length of our business relationship with you; our legal rights, obligations, and retention requirements; and if we have an ongoing business purpose for retaining your Personal Information, such as communicating with you about ongoing or prospective Services you requested.

‍Links to Third-Party Websites

‍We are not responsible for the practices employed by any websites or services linked to or from our Site, including the information or content contained within them. We encourage you to investigate and ask questions before disclosing Personal Information to third parties, since any Personal Information disclosed will be handled in accordance with the applicable third party's privacy policy.In some cases, we offer links to social media platforms (such as LinkedIn) that enable you to easily connect with us or share information on social media. Any content you post via these social media pages is subject to the terms of use and privacy notices for those platforms.

‍International Use

‍If you are visiting our Site from outside of the United States, please note that our Site is hosted in the United States. Where permitted by applicable law, we may transfer the personal data we collect about you to the United States and other jurisdictions that may not be deemed to provide the same level of data protection as your home country, as necessary for the purposes set out in this Policy.

‍How We Protect Personal Information

‍We have implemented commercially reasonable measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. despite these efforts to store Personal Information in a secure environment, we cannot guarantee the security of Personal Information during its transmission or its storage on our systems.

‍Exercising Your Privacy Rights

‍Depending on where you live, you may have the right to exercise certain controls and choices, such as the ability to access, correct, or delete your Personal Information or opt out of certain processing regarding your Personal Information. If you believe you may have the right to exercise certain controls and choices, please submit a request to privacy@circleengage.ai. Please note that we may need to verify your identity before considering a request and that we may deny certain requests, or only fulfill some in part, as permitted or required by law.

‍To opt out of the sale of your Personal Information to insurance agents and other third parties, or to opt out of marketing emails, please email us at unsubscribe@circleengage.ai or privacy@circleengage.ai. You may also follow the instructions included in email or text correspondence. Please note that, even if you unsubscribe from certain correspondence, we may still need to contact you with important transactional or administrative information, as permitted by law.

You will not be discriminated against in any way by virtue of your exercise of the rights. However, should you withdraw your consent or object to processing of your Personal Information, or if you choose not to provide certain Personal Information, we may be unable to provide some, or all, of our Services to you.

We do not charge a fee to process or respond to your requests unless they are excessive or repetitive. If we determine that a request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. We may deny certain requests, or only fulfill some in part, as permitted or required by law. If you are not satisfied with the resolution of your request and you are afforded a right to appeal such decision, you will be notified of our appeal process in our response to your request.

‍Children's Privacy

‍We do not knowingly collect or solicit any Personal Information from children, as defined under applicable law, without verified written parental consent, and we have no actual knowledge of selling such Personal Information of minors under 16 years of age. If we learn that we have collected Personal Information from a child, we will promptly take steps to delete that information. If you believe we might have any information from or about a child, please contact us at support@circleengage.ai.

‍California Residents
‍
Sale and Sharing of Personal Information

‍Under California law, we are required to disclose whether we "sell" or "share" Personal Information as those terms are defined under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

‍We sell the following categories of Personal Information to insurance agents, brokers, and insurance professionals:• Contact Information (name, email address, phone number, mailing address)• Commercial Information (information about insurance plans and products you have shown interest in)• Health Information (information about your health conditions, medical treatment, insurance coverage, and healthcare preferences, where applicable)

‍California residents have the right to opt out of the sale or sharing of their Personal Information. To exercise this right, please submit a request to privacy@circleengage.ai or unsubscribe@circleengage.ai, or use the "Do Not Sell or Share My Personal Information" link on our website (if available). We do not knowingly sell or share Personal Information of minors under 16 years of age.

California Shine the Light
‍
‍Under California Civil Code Section 1798.83, individual customers who reside in California and who have an existing business relationship with us may request information about our disclosure of certain categories of Personal Information to third parties for the third parties' direct marketing purposes, if any. To make such a request, please contact us at privacy@circleengage.ai. Please be aware that not all information sharing is covered by these California privacy rights requirements and only information on covered sharing will be included in our response. This request may be made no more than once per calendar year.
‍
‍Changes to this Notice

‍Please note that we may modify or update this Notice from time to time, so please review it periodically. If we make material changes to how we treat Personal Information, we will notify you according to applicable law. Unless otherwise indicated, any changes to this Notice will apply immediately upon posting to our Site. You are responsible for periodically visiting our Site and this Notice to check for any changes.

‍Contact Us

‍If you have any questions about our practices or this Notice, please contact us at privacy@circleengage.ai.